"How Are We Doing? Let Us Know - Beck's Auto Center | Lafayette, IN

Letting Us Know “How We Are Doing” Is Important To Us

Why?  Because every successful business learns from its customers.  The feedback we receive each time you visit Beck’s Auto Center allows us to improve our services and product offering for all our customers.

Compliments Are Great  

We always appreciate the kind remarks we receive on our auto repair service from many of you after your vehicle is serviced at Beck’s Auto Center.  This positive feedback tells us that we are meeting your expectations and that we did a good job.

Honest Feedback Is Also Appreciated

On the other hand, you’ve heard the old adage, “You can’t fix, what you don’t know about.”   That is why it is also important to know when we have not fulfilled your expectations.  Your honest feedback helps us get better as we correct those instances when we fall short.

How Can You Provide Feedback

There are a several ways to provide feedback to Beck’s Auto Center on our auto repair service.

Beck’s Survey

Logo for Beck's Auto Center

Each time your vehicle is serviced at Beck’s Auto Center every customer receives a request to complete a short survey on our performance.  Good or bad, we will respond to each survey we receive.  To see how it works go to Beck’s Testimonials.

Angie’s List

Being seen as a top rated business in the Lafayette area is very important to us.  For the past few years Beck’s has earned the Angie’s List Super Service Award. This award recognizes the top 5% of qualifying businesses, per category, in each market who have attained superior service ratings and reviews on Angie’s List.  Visit Angie’s List to submit your own review.

Google + Reviews

please leave beck's auto center lafayette a google review

For those of you who have a Google + account, we’d invite you to go to Beck’s Google + Reviews, click on the “pencil” icon and write a review.  Not only does this give us good feedback, but it helps others find us when they are searching online.

Yelp Reviews

Reviews on websites like Yelp also provide us feedback, but additionally they give potential customers a better idea of what Beck’s can offer. These, too, take very little time to complete.  Just go to Yelp Reviews.

Give Us A Call

Finally, if you don’t want to write it down or it just can’t wait, give Rob a call at 765-447-9459 or email him at [email protected].  Rob states, “If we don’t know about a problem, we can’t fix it.”  That is why it is so important to hear about any concerns you might have on our auto repair service.  We are committed to resolving any issues quickly so your next visit will be completely satisfactory.

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